Warranty & Returns
Support that continues after delivery
Our team can help with warranty questions, product concerns and return enquiries.
Warranty Coverage
Learn what your desk’s warranty may include.
Product Issue
Let us know if something isn’t working as expected.
Return Enquiry
Ask our team about returning a product.
Assembly Support
Get help assembling or setting up your desk.
Before You Start
Before submitting a request
1
Find Your Order Information
Locate your order number and purchase details.
2
Photograph the Product
Take clear video/photos of the product or affected area.
3
Submit the Support Form
Share your details so our team can review your request.
Warranty
Warranty information
Please contact our team to confirm coverage for your specific product and purchase.
Coverage details vary by product model. Please contact our team to confirm what is included for your desk.
Exclusions vary by product and situation. Please contact our team to confirm coverage.
Submit the support form on this page with your order details and a description of the issue, and our team will review your request.
Please contact our team to confirm coverage for replacement parts or service.
Please contact our team to confirm what proof of purchase is required for your claim.
We accept orders from the United States and European countries. Please note the following before ordering internationally:
Returns
Returns process
Step 1
Contact Support
Reach out via the form below or WhatsApp.
Step 2
Share Order Details
Provide your order number and product information.
Step 3
Product Assessment
Our team reviews the details you’ve shared.
Step 4
Resolution Confirmation
We confirm next steps based on your situation.
Support Request
How can we help?
Share your order and product details and our team will review your request and follow up using your preferred contact method.
FAQ
Warranty & returns questions
Have a question that isn't answered here? Our team can help directly.
Please provide your order number, product model and a description of the issue, along with photos if possible.
Submit the support form above with photos of the affected area, and our team will follow up.
Yes, coverage may vary by product model. Please contact our team to confirm coverage for your desk.
Please contact our team to confirm availability and coverage for replacement parts.
Submit a return enquiry through the support form above, or reach out via WhatsApp.
Your order number is included in your order confirmation email. Contact our team if you can’t locate it.
Contact our team before visiting so they can advise the best way to assist you in person.
